What Dallas Homeowners Say About CleanRun Air Duct Cleaning Dallas
Reviews matter because they’re the only thing left after our crew drives away. We’ve earned ours the same way since 2013: show up on time, quote a written price before touching a single register, do the work we said we’d do, and hand the customer a photo record of every duct run before we leave. No incentives for positive posts, no filtering of the tough ones. Here’s what Dallas homeowners actually said.
Recent Reviews
“The technician pulled a camera out at the first return and showed me a 2-inch mat of construction dust packed against the elbow - our house in Bishop Arts is a 2019 build, so nobody had ever cleaned it. He wrote the price on the spot, $340 for the full system, and three hours later I had 47 before-and-after photos in my inbox. My daughter’s bedroom vent used to whistle; it doesn’t anymore.”
Nathan F., Bishop Arts District, Dallas
“I got a $99 coupon mailer from another company and almost fell for it. Called CleanRun for their free second opinion - Tomas walked me through why that price only covers the first five vents and how the upsell works. Our Lakewood home has 14 registers and a main trunk that runs through the attic. CleanRun’s written quote was $420, flat, and that was the invoice. The photo record showed a dead bird in the flex duct I didn’t even know was there.”
Stephanie H., Lakewood, Dallas
“We’re in Preston Hollow, 1960s ranch with original galvanized ductwork. The crew found three separated joints in the crawl space that were dumping conditioned air into the dirt. They sealed them with mastic, ran negative-pressure extraction on the whole system, and the photo record showed the gap before and the sealed joint after. Our July electric bill dropped $83. The written price was $580 before they started; the invoice matched it exactly.”
Nicole R., Preston Hollow, Dallas
“My dryer was taking two cycles to dry towels and the laundry room was hitting 95 degrees. I figured it was the dryer. CleanRun’s technician scoped the vent from the roof cap - 14 feet of packed lint, plus a sag in the flex duct that was trapping water from the humid Dallas summer. Dryer vent cleaning was $180, written price first. He showed me the lint mass on camera before he touched it. Dryer runs once now.”
Adriana S., Lake Highlands, Dallas
“I manage a rental in Deep Ellum and the tenants complained about a musty smell every time the AC kicked on. Tomas found standing water in the secondary drain pan and mold staining on the supply plenum, the big distribution box above the air handler. HVAC cleaning plus sanitizing ran $520, but he photographed every surface before and after treatment, and the warranty is in writing for 365 days. Haven’t had a callback in eight months.”
Nathan F., Deep Ellum, Dallas
“Three companies gave me quotes over the phone without seeing our house in Oak Cliff. CleanRun was the only one that sent a technician first. He counted 11 duct runs, checked the static pressure, and found the previous owner’s DIY filter setup was sucking unfiltered air through a gap in the return. Written price was $390 for full cleaning and a proper filter rack seal. The photo record is now my documentation for the home sale next spring.”
Stephanie H., Oak Cliff, Dallas
Why Customers Trust Us
Every review above points to the same thing: a homeowner who got burned elsewhere, or almost did, and found a different way to buy this service. The specifics matter. Nathan’s construction dust, Nicole’s separated joints, Adriana’s lint mass - these aren’t generic praise. They’re documented findings from actual Dallas homes, photographed and delivered as standard practice since our first job in 2013.
The 365-Day Done Right Promise backs every one of these jobs in writing, not as a policy a manager can decline. Haven Standard Clause 1 requires a written price before any work starts - no exceptions, no “call for pricing,” no per-vent arithmetic at the door. Haven Standard Clause 3, Verified Crews, means background-checked, uniformed technicians who identify themselves by name before arrival. The equipment list isn’t secret: Rotobrush and Nikro for agitation, Abatement Technologies for negative-pressure containment, Honeywell and Aprilaire for filtration upgrades, Guardsman for sanitizing - brands you can look up yourself.
We’ve served 52,000 homes. Every one has a written price and a photo record. If you’re comparing quotes in Dallas and something feels off - too low, too vague, too much pressure - call us at (469) 405-6133 for a free second opinion. We’ll put our number next to theirs, in writing, and you can decide what actually makes sense for your home.
Written by Tomas Reyes, Owner at CleanRun Air Duct Cleaning Dallas, serving Dallas since 2013.